Returns & Exchanges

At Aladdin, we prioritize your satisfaction and the freshness of our gourmet food products. Due to the perishable nature of our items, we offer a 24-hour window for reporting quality concerns or missing items to ensure a prompt resolution.

Return Process

• 1.
  Inspect Upon Delivery

  Please check your order immediately upon arrival and document any visible damage or quality issues with clear photographs.

• 2.
  Contact Support

  Email our customer care team at [email protected] within 24 hours of delivery, including your order number and any photos of the product.

• 3.
  Evaluation

  Our quality assurance team will review your request to determine if a replacement, store credit, or refund is the appropriate solution for your specific case.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or dispatch a fresh replacement shipment within 3-5 business days.